Withdrawing Funds Back to Your Wallet
Withdrawals go to the same wallet type you used to deposit — if you deposited via Nagad, your payout route is Nagad. Head to the withdrawal section of your account, enter your registered wallet number, and set the amount you want to move out. Before we process a payout, we check that your account verification is complete; an unverified account will be
prompted to submit documents first. We do not promise fixed payout windows because wallet network times vary, but the steps from request to completion are kept to a minimum on our side.
- Go to withdrawals — Inside your account, open the withdrawal tab and confirm your registered bKash, Nagad or Rocket number.
- Enter the amount — Type the amount you want to withdraw — within your available balance — and review the details before submitting.
- Verification check — We confirm your identity tier before releasing funds; complete KYC beforehand to avoid any hold on the request.
- Wallet receives funds — Once approved on our side, the amount moves to your nominated wallet account through the standard payment rail.